Blake Morgan
Audience and activity
Counts come from the YouTube Data API and are refreshed regularly; medians are computed from the channel's last 30 videos.
What Blake Morgan makes
Topics customer experience, digital transformation, marketing, customer engagement, leadership
This channel features talks, reels and videos on customer experience, customer engagement, digital transformation, customer-centric leadership, marketing and more. Make sure to subscribe! Blake Morgan: Blake Morgan was called “The Queen of CX” by Meta. She is a customer experience speaker, author of three books on customer experience and the founder of CXOHouse.com. Her third book is called The 8 Laws of Customer-Focused Leadership: The New Rules for Building A Business Around Today’s Customer. Blake has taught courses at Columbia University, Rutgers Executive MBA program and UC San Diego. She is an instructor for LinkedIn Learning. Blake is the host of The Modern Customer Podcast. She lives in the Los Angeles Area with her husband, their two children and two dogs.
Features other people
Recent videos
| Title | Published | Views | Length |
|---|---|---|---|
| How Volkswagen's Loyal Enthusiasts Help Grow the Brand | 2026-09-24 | 227 | 1 min |
| Why Volkswagen Combined Marketing and CX to Grow Its Brand | 2026-09-22 | 126 | 22 min |
| Your next customer might be a chatbot. 🤖 | 2026-09-18 | 139 | 2 min |
| How Canva Connects AI Innovation to Customer Success | 2026-09-15 | 103 | 33 min |
| Zoom’s AI Tools Go Far Beyond Video Meetings | Blake Morgan #shorts #ZoomPartner | 2026-09-14 | 242 | 2 min |
| How AI Speeds Up Support and Empowers Service Teams | 2026-09-08 | 2.5K | 26 min |
| American Airlines Is Using AI Across the Customer Journey | 2026-09-01 | 362 | 29 min |
| Why Finding The Perfect ALO Outfit Feels So Easy | Blake Morgan #shorts | 2026-08-26 | 182 | 2 min |
| New York Life Is Turning Customer Feedback Into a Decision Engine | 2026-08-25 | 209 | 28 min |
| Transformation at Scale Takes More Than Technology | Blake Morgan #alaskaairlines #short #podcast | 2026-08-19 | 34 | 2 min |
Contact Blake Morgan
Email none found in the channel description
YouTube youtube.com/@blakemichellemorgan
Contacts come only from what the channel publishes — its description and linked website.
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